Top 5 customer complaints about the iPhone 4S
The data comes from more than 25 million users, and 650,000 experts. And the report covers top handsets like the iPhone 4S, the Nokia Lumia 900, and the Samsung Galaxy S III…
As far as the iPhone 4S goes, the top 5 most reported issues are:
- Battery Life – 45%
- Can’t Connect to Wi-Fi – 20%
- Bluetooth Connection – 15%
- Siri Complaints – 10%
- Other – 10%
The Wi-Fi connection problem has also been widely documented. We’ve seen it affect the iPhone 4S, the new iPad, and other iOS devices. But the Bluetooth Connection thing is a new one to us.
Perhaps most interesting is the fact that only 10% of complaints from iPhone 4S users are about Siri. Apple is actually being sued by multiple 4S owners right now, who claim that the digital assistant isn’t as good as it is in the commercials.
Here are the top 5 complaints for the Galaxy S III and Nokia’s Lumia 900:
Galaxy S III
- Microphone Malfunction – 50%
- Battery Life – 15%
- Device Gets Hot – 15%
- Internet Connection Issues – 10%
- Other – 10%
- Tinted Purple Screen – 25%
- Camera Button – 20%
- Can’t Find Applications – 20%
- Battery Life – 20%
- Other – 15%
Do you agree with these top 5 complaints? What are yours?
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